Shipping & Returns

RETURNS & EXCHANGE

Sometimes, we have massive #FOMO when we make an order.
You’re full of angst; still thinking about that Cotton Candy sheet, with love hearts in your eyes? Samesies. Don’t dismay!

Faulty product

Once received, please inspect your order thoroughly (whilst maintaining the packaging and keeping stickers wholly intact) for any damage, defects or incorrect products. Please contact us immediately with photographic documentation of the issues. Please include a photo of your shipping label in the images, along with your order number in the subject line. We endeavour to get back to you promptly to rectify any issues. Your customer satisfaction is SO important to us, so we take all faults seriously and will be in contact with you every step of the way.

We allow 14 days return for exchange or credit, from the day you receive your Nailicious Co. order.

Change of Mind

With an array of options this fabulous, there’s a high possibility you will be struck with option paralysis and end up ordering what you *think* you needed, only to find that your mood/outfit/life turned out to be WAY more extra than you initially thought. No drama llama - we offer exchange or store credit for these exact circumstances. Because who knows WHAT will happen in this roller coaster called life, in between ordering and receiving your goodies?

For us to provide credit or exchange, the products MUST be in the exact condition they were received. Product must be unused, unopened, in its original packaging, and you must be within the 14 day return period for this to be applicable. Postage cost incurred for a change of mind is the responsibility of the customer. Please email us with your order number, name and your request (whether store credit or exchange) and we will provide return instructions. We can’t wait to get you all decked out in your new Nailicious Co gel nail stickers!

Once received back to us, we will be in touch to let you know the status of your return.